Meet Curio
Curio, the BotSpice AI agent
Curio is the face of BotSpice's AI agents. He talks to your customers on WhatsApp, voice, SMS, web chat and email, day and night, and hands over to your team when a person is needed.
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What Curio does on each channel
WhatsApp
Sends pre-arrival messages, offers upgrades at the right moment and answers guest requests.
Voice
Answers hotel guest calls, and calls property enquiries back to qualify them.
SMS
Two-way text conversations for confirmations, reminders and follow-ups.
Web chat
Answers questions on your website and captures enquiries around the clock.
Email
Handles email conversations alongside your other channels, with the same context.
Works with your team, not instead of it
- Connected to your systems. Curio works with your PMS, CRM and other tools, so replies have the right context.
- Hands over with the full story. When a person is needed, your team gets the whole conversation, so customers never repeat themselves.
- Speaks your customer's language. Curio replies in the language the customer writes in.
- One inbox. Every conversation, from every channel, in one place for your team.